Privacy Policy

This Privacy Policy describes how Roadster Collision collects, uses, and shares personal information of users of our website, roadstercollision.com, and our services. We are committed to protecting your privacy and ensuring the security of your personal information.

1. Information We Collect

We collect several types of information from and about users of our Services, including:

  • Personal Information: This includes information that can be used to identify you, such as your name, address, email address, phone number, and vehicle information (e.g., VIN, make, model). We collect this information when you request a quote, schedule a service, or contact us through our website or by phone.
  • Payment Information: When you pay for our services, we collect payment information, such as credit card details. This information is processed through secure payment gateways and is not stored on our servers.
  • Usage Data: We collect information about how you use our website, including your IP address, browser type, operating system, referring URLs, pages visited, and the dates/times of your visits. This information helps us analyze trends, administer the site, track user movement, and gather broad demographic information for aggregate use.
  • Cookies and Similar Technologies: We use cookies, web beacons, and other tracking technologies to collect information about your browsing behavior. Cookies are small data files stored on your device that help us improve our website and personalize your experience. You can control the use of cookies at the individual browser level, but if you choose to disable cookies, it may limit your use of certain features or functions on our website.

2. How We Use Your Information

We use the information we collect for various purposes, including:

  • Providing and Improving Our Services: We use your information to provide the services you request, such as collision repairs, insurance claim assistance, and customer support. We also use your information to improve our website, services, and customer experience.
  • Communication: We use your contact information to communicate with you about your service requests, appointments, and updates. We may also send you promotional emails about our services, but you can opt-out of receiving these emails at any time.
  • Personalization: We use your information to personalize your experience on our website and tailor our services to your specific needs.
  • Analytics: We use usage data and cookies to analyze trends, track user behavior, and gather demographic information for aggregate use. This information helps us understand how our website is being used and how we can improve it.
  • Legal Compliance: We may use your information to comply with applicable laws, regulations, and legal processes.

3. How We Share Your Information

We may share your information with third parties in the following circumstances:

  • Service Providers: We share your information with third-party service providers who assist us with various aspects of our business, such as payment processing, data analytics, email marketing, and customer support. These service providers are contractually obligated to protect your information and use it only for the purposes for which we disclose it to them.
  • Insurance Companies: If you are filing an insurance claim, we may share your information with your insurance company to facilitate the claims process.
  • Legal Requirements: We may disclose your information if required to do so by law or in response to a valid legal request, such as a subpoena or court order.
  • Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred to the acquiring entity.
  • With Your Consent: We may share your information with third parties with your consent or at your direction.

4. Data Security

We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. These measures include:

  • Using secure servers and encryption to protect your data during transmission.
  • Implementing access controls to limit who can access your information.
  • Regularly monitoring our systems for security vulnerabilities.

However, no method of transmission over the Internet or method of electronic storage is 100% secure. Therefore, we cannot guarantee the absolute security of your information.

5. Your Rights

You have certain rights regarding your personal information, including:

  • Access: You have the right to request access to the personal information we hold about you.
  • Correction: You have the right to request that we correct any inaccurate or incomplete personal information we hold about you.
  • Deletion: You have the right to request that we delete your personal information, subject to certain exceptions.
  • Opt-Out: You have the right to opt-out of receiving promotional emails from us.

To exercise these rights, please contact us using the contact information provided below.

6. Children’s Privacy

Our website and services are not directed to children under the age of 13, and we do not knowingly collect personal information from children under the age of 13. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us, and we will take steps to delete the information.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will post any changes on this page, and the revised Privacy Policy will be effective immediately upon posting. We encourage you to review this Privacy Policy periodically for any updates or changes.

8. Contact Information

If you have any questions about this Privacy Policy or our privacy practices, please contact us at:

Roadster Collision
[Your Address]
[Your Phone Number]
[Your Email Address]

By using our website and services, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy.